[Resolved] ShopClues.com — getting fake calls, trying to steal the account details.

[Resolved] ShopClues.com — getting fake calls, trying to steal the account details.

D deepak3991 from Gurgaon, Haryana

Few days back i purchased one product from shopclues, since then i am getting few calls & saying they are calling from shopclues headoffice, tata nagar, jamshedpur start asking about my bank details, they have each & every information about my personal details like house address etc. I have a doubt they might have my bank details as well. I reported the same to shopclues, they said their team is already working on it but it's almost month now no conclusion. Last week, i again purchased something from shopclues & yesterday i again received the same call. Could someone please suggest me what should i do now, because that person clearly stating that they received this data from shopclues. Was this information helpful? No (0) Yes (0)
Dec 10, 2018 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues. Oct 23, 2018 Updated by deepak3991 Thanks for your response. I reported the same issue a month ago as well received the same response like you mentioned above. Last time I had shared all the information with contact numbers. Could you please tell me what all actions your legal team has taken so far? And like you mentioned, means this is known issues don't know how many of customer like us has been troubled so far but ShopClues legal team is not concluded everything neither notifying customer nor taking any action. Those fake callers have my home address with all the details, are your legal team is waiting for any mishapping or any fruad because they might have my bank details as well. Verified Support Oct 26, 2018 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com We regret the inconvenience caused by this. Please share your contact information at [protected]@shopclues.com so that our team can connect with you to know more about these scam calls. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues.
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