[Resolved]  ShopClues.com — home delivery services issue

I ordered a battery for my acer travelmate. My order was placed with an id[protected]. I was also informed that my item has been despatched through blue dart with an awb# [protected]. However, i received a sms today that my item is undelivered due to wrong address. But, what is to be noted is that this isn't my first order in this address. I've been delivered my orders from quikr, paytm, snapdeal, etc. Moreover, even if it is undeliverable, atleast a call could have been made.
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Nov 10, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened.

As per our records, your order has been delivered on 8th Oct' 2018. Feel free to connect with us on [protected]@shopclues.com, if you need assistance.

Best Regards,
Team ShopClues.
Complaint comments 

Comments

Sir I got massage from shop Clues in that I got prize of Tata Safari o 12, 80, 148 INR it's true or proud.they asking to pay service charge of 8500 rupees can I pay this or no.they asking me repeats so please give me suggestion.

My order id[protected]
Wrong item send me I pick up my oder and next day my oder open and I just showed and I m socking where is my order and that time I just call customer care and than I return request also and company want to picture and than I took photo send it but company has not responds so please return and refund given me

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