ShopClues.com — Htc desire 816g charger

Address:	Jamnagar, Gujarat, 36100
Website:	shopclues.com

Bought a charger from this site & they sent me a defective piece.
So i tried filing the return for this order, but despite of my numerous attempts, i couldn't because of their awful return policies that caused delay and epiration of the 10 day return policy.
Tried calling them and they were pretty good at lying and telling me that they couldnt find any return requests and only recieved the review.
I even got a mail and an sms regarding the return but they insisted that it was just a part of the procedure that further lead to the return requests but everytime i clicked on the link the same procedure continued leading to nothing.