ShopClues.com — I am complaining about my mobile

Address:	Thane, Maharashtra, 421501
Website:	shopclues.com

My mobile name is reach opulent. I have bought it on 10th April 2016. I have given return request on 12th. But the response was very bad they were not talking properly and there was no tollfree number so we can talk properly my full balance were lost on call on that day. Till now I have lost 200 to250 rupees on talk time by talking them daily 4 to 5 times a day but they doesn't talk properly they are only saying that wait for 2 days 3 days and says to go for service center. Why I should go to service center if the mobile was looking old when we first saw it I was giving hanging from the first day the functions were not working properly it gets switch off automatically and the mobile was old like someone has use it previously and returned it and was then send to me there were scratches on the mobile then you should take proper action to this problem and plzzzz pickup my product and refund me as fast as you can take action regarding this problem and replyy me for my complaint...