[Resolved] ShopClues.com — I am complaining about return and refund of my product. | |||
I am costumer of shopclues. Nearly before a month, i bought a product from shopclues. When i get product i found that that was totally fake product. I was not satisfied with the product. I had been used so many product like it that's why i was confirmed that it was totally duplicate. So i filled return form within 3 days of delivery but till now they have not took any action after return approval. I am requesting a lot to refund me. But they are not listening. Was this information helpful? | |||
May 27, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Apr 24, 2019 ShopClues.com Customer Care's response Dear Sumit, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused to you. We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues | |||
 2 Comments | |||
Comments
Dear sir:
My refund money not credited my account.i am oderd wrong product.that product is i am canceled money is paid .
Please my money immediately refund
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My refund money not credited my account.i am oderd wrong product.that product is i am canceled money is paid .
Please my money immediately refund
ShopClues.com Customer Care's response, Apr 30, 2019
Verified Support
Dear Hamzanazri,
Greetings from ShopClues.com
We're sorry for the inconvenience caused to you.
We've checked the details and found that the order ID 172436904 has been cancelled by you. The refund of Rs. 479.00 against the same has been processed on 22nd Apr, 2019 which will reflect into your Debit Card account by 04th May, 2019. The RRN for your reference is 911219093657.
Kindly wait till the given date for the refund to reflect in your account. Requesting your patience here.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
We're sorry for the inconvenience caused to you.
We've checked the details and found that the order ID 172436904 has been cancelled by you. The refund of Rs. 479.00 against the same has been processed on 22nd Apr, 2019 which will reflect into your Debit Card account by 04th May, 2019. The RRN for your reference is 911219093657.
Kindly wait till the given date for the refund to reflect in your account. Requesting your patience here.
Best Regards,
Team ShopClues
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused to you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues.