ShopClues.com — Incompetent Shopclues.com... Beware very bad service!

Address:

Mumbai City, Maharashtra

It has been more than 30 days and I am yet to receive my product. Beware of Shopclues.com. They are highly inefficient and incompetent. I ordered a spectacles frame on 27th of February (order ID[protected]. In the world where e-commerce websites are delivering the product in a single day, shopclues.com delivered the product in 10 DAYs!. The product got delivered to me on 8th March 2015. And on top of the delay, they delivered me the incorrect product. I called them for the return of incorrect product and for delivery of correct product, but they said they need to check whether the product is actually incorrect and asked me to send an image of the product. I sent the image on 9th March morning which got approved in their system on 12th march. The product was picked up on 13th March 2015. For next 12 days, they said that we cannot process the delivery of your correct product as the product has not reached our warehouse. I dont understand that in what world it takes 12 days for a product to reach its destination. It's 28th March and I am yet to receive my product.