ShopClues.com — Item not Delivered,Refund not initiated and Customer support not Responding

Address:

Bangalore, Karnataka

I ordered an Car Vacum cleaner with Shoplcues order Id : 26735109 on 15th of November 2014 and they sent an email telling Shipping is done and gave a tracking number.I found the tracking number never had any data and informed them and they also told they are checking the issue.Its been almost 20 days and without any information they are indicating in the site Item is undelivered and refund is not initiated.I have ordered more than 10 items from them to the same address before.I mailed customer care n times and no information or reply on that, their phone number for customer care will make us wait for thousand minutes and no one will pick the call. I hate their customer service and no one replies. I want the refund and interest for the money as I waited 20 days uselessly.