[Resolved] ShopClues.com — item wrong send

Safvan basheer

from Tellicherry, Kerala

Address:	New Delhi, Delhi, 110086
Website:	www.shopclues.com

Hello...
My order website www.shopeclues.com
My order id[protected]
I orderd stainless steel bowl set of 4pc, but they send me wrong item..
If when ever i orderd somthing in shopeclues website i recived allways wrong items. I dont know why they peoples cheating for costomers. Im accepting allways what they send me. But this time i dont want accept this kind of cheating durty item i need to return or refund my money i will never order anything frome shopclues any more sure and i will publish this chaeating story with my family and friends soo now im requisting my refund as well as possible..
Thanks

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Apr 19, 2018

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Oct 04, 2017

Updated by Safvan basheer Hello..
Order number :[protected]
I orderd rohila 100 cotton romantic beuty floral design 2 bed sheet with 4 pillow cover size (225*225) cm.
My order total 4 pc i paid total 1058 include shipping charge
But i recived only 2 pc and colour allso wrong send. I check with corrier compeny they said they dont have my balance 2 pc. So im sure shopclues send me only 2 pc i thing i lost my other 2 pc..
I need to requist my refund quickly im going to publish this cheating story to everyone. Why are u cheating like this?

Oct 04, 2017

Updated by Safvan basheer Hello...
Order id:[protected]
Im orderd cotton face towels set of 12 but this people send me wrong item
Im requisted i tem return and refund my money they accepted allso my requist they said i will credited my fund 1st of october but untill now i dont recived my money back to me so im requisting my refund quickly please
Thanks.
My money valauble for me i dont want to spend this kind of cheatiing pepols i can gave to poor peoples

Verified Support

Oct 04, 2017

ShopClues.com Customer Care's response Apologize for the experience you had this time, Safvan. We're getting this checked at the earliest and our team shall be connecting with you within 24 hrs. for further proceedings. Request your patience.

Oct 04, 2017

Updated by Safvan basheer Hello why u dont responce ... ?

Verified Support

Oct 12, 2017

ShopClues.com Customer Care's response Hi Safvan,

We would like to offer our deepest apologies for the trouble you had to experience for your purchase this time.

The refund has been duly processed from our end and it is expected to be credited to your account by[protected].

We really hope this solution meets your expectations and corrects any deformed image o[censored]s.

Regards,
Team ShopClues.

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Comments

Guri Thind

from Nawanshahr, Punjab

When i open my head phone parcel dated 10/03/2017, then i have seen mic of headphone was broken. So i want to return this parcel please help me . I hope you will accept my request and refund my money.

Thank you
[protected]

ShopClues.com Customer Care's response, Oct 12, 2017

Verified Support

Hi Guri,

We would like to apologize for the delay in responding to your concern.

Our team is looking into the matters raised and would reach out to you within next 24 hours with an affirmative update. Request your patience in this matter.

Regards,
Team ShopClues.