ShopClues.com — Ivoomi me1+ product defective

Address:	Vadodara, Gujarat, 390007
Website:	shopclues.com

I purchased a mobile phone through shopclues with Order ID:[protected]
but several problem came out with my phone so i decided to return it
10 days return policy is there but today i checked my return status to see that they rejected my return request
they are cheaters they are saying easy return policy but they are not accepting return request
Problems:
-Mobile phone automatically gets switched off
- Device gets heated up while using for 2 minutes
- Back/Home buttons does not respond properly
- Keyboard press wrong key most of the time.