[Resolved]  ShopClues.com — lehenga saree suit return and refund my amount

Address:New Delhi, Delhi, 110003

I purchase many prodcut from shop clues but most of them quality not upto the mark & return. Recently purchase lehga, suit & saree. All of them quality very poor, as per shop clues team refuse to refund amount due to my return ration very high. Please help me for refund my amount.
Order id –[protected]
Date – 09 oct 2017 6:06 pm
Query – product quality
Comment – on behalf of the customer, i want to return this product because i received a low quality product information given - we van not return this product because we have delivered in standard quality regards, sumit bansal shopclues.com
Order id –[protected]
Date – 09 oct 2017 6:06 pm
Query – product quality
Comment – on behalf of the customer, i want to return this product because i received a low quality product information given - we van not return this product because we have delivered in standard quality regards, sumit bansal shopclues.com
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Apr 11, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
ShopClues.com Customer Care's response
Hi Om,

We would like to apologize for the inconvenience you may have faced.

As per current updates, the return request for both your Order ID's was duly approved and the refund has been already processed from our end as well. The amount is expected to be credited to your account by[protected] and we would thus request you to wait till then.

We certainly hope this clarifies all your concerns.

Regards,
Team ShopClues
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