[Resolved]  ShopClues.com — lucky draw contest related to 9th anniversary celebration

Address:NEAR GURUDWARA, NEW KHURSIPAR, Durg, Chhattisgarh, 490012

Hi team, today i got a call from a person, he was addressing himself from shopclue & said i have won a lucky draw contact as shopclue were celebrating its 9th anniversary on 19th may n on that time i ordered some product so my contact was selected. Winning prize is tata safari 4 wheeler car and 2nd option is 12 lakh 80 thousand. So i have to decide which option i want to select.

Immediately i searched on internet whether shopclue is having any event or not. I said to that person that shopclue had not completed 9 years how can you say this, i know its a fraud call. He said, no mam why we will lie to you if you want prize than say yes... I said i dont want and hang on.

Please take immediate action as fraud calls are coming and they have customers details. Otherwise we have to shop shopping from shopclue site.

I am attaching mobile no. Of that person and an audio call which i have converted into mp4 format.
Mob - [protected]
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Jun 23, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
May 23, 2019
ShopClues.com Customer Care's response
Dear Noopur,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
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