[Resolved] ShopClues.com — Money not received after order cancel

[Resolved] ShopClues.com — Money not received after order cancel

V Vijay Valhe

I purchase shoes from ShopClues.com vide order number[protected]. Shoes quality was not upto mark . So raise complaint and returned. I had Many time complained to return money but no response from ShopClues. Only says they will raise tickets but it did not ncome on mail. Last 15 days i am suffering but nothing is happening. There is no customer care executive there to speak. Lastly I used some clues in purchasing but it did not allow me to use full clues.so finally ShopClues unfound a looting shoping site Was this information helpful? No (0) Yes (0)
Aug 11, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Nov 13, 2020 ShopClues.com Customer Care's response Dear Vijay, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. As we have checked, you have used the refund against Order ID[protected] to place a fresh order which is Order ID[protected]. This is in reference to Order ID[protected] for Mantra Continuous Chanting Bell/Mantra Chanting - Effective for Meditation, Relaxation, Stress. We have refunded Rs 558 in your Credit Card on 12th Nov, 2020. The same would reflect in your account till or before 22nd Nov, 2020. Refund reference number against this order is 6049788415246404306100. Kindly wait till shared timeline. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues
Add a Comment	Share
Submit Close