ShopClues.com — Never Deliver the product

Website:www.shopcluse.com

I have booked a mobile in shopclues on 9th April-2017 its a prepaid order, before i book i checked for pincode delivery option they confimed it can be delivered to my location which in heart of city Chennai. after two days i rcvd msg from shoplcues product is out for delivery, on 16-April-2017 they send me a msg that unable to deliver to my location hence order was cancelled, i reached customer care they said its purly their fault and miscommunication with courier partner Xpressbee and proudct is currenty at telenguna Andharapradesh.

product booked on 9th april and shopclues telling that unable to deliver the product on 16-april hardly one week they have used my money since its prepaid order and wasted my time. today its 17th april till my refund was not done by them, I will keep you posted the status here . Order id[protected]
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ShopClues.com customer support has been notified about the posted complaint.
Apr 07, 2017
vivek kajvilkar's response
relish round dial brown leather starp me watch is very bad prouduct and very very damage prouduct
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Comments

Relish watch is product is very bad and damage prouduct
Today i get the response from shopclues that refund initiated and it got my refund at mobiwick wallet, now when i try to transfer the cash back to bank account mobiwick charging 250 rs for transfer.. now I got the trick behind this.. When i try to book the order shopclues said 5% cash back if paid via mobiwick wallet, so i added cash in mobiwick wallet and paid to shopclues. actually I lost RS 250 by booking mobile in shopclues since that 5% cashback was taken back by shopclues because they have cancelled the order, now to transfer back to my bank account i have to pay 250 for mobiwick. its a tricky play by shopclues and mobiwick jointly by giving fake offer and cheating customer money and promoting their websites.

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