[Resolved]  ShopClues.com — no help from shopclues after escalating them usable product received

Order number
[protected]
[protected]

I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
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Aug 13, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2020
ShopClues.com Customer Care's response
Dear Amol,

Greetings from ShopClues.com

This is with reference to your Order ID[protected] and[protected] for Amul Comfy Multi Trunk Pack of 2.

We have investigated the return request with our courier partner as well as our merchant and found that the complete product has been delivered to you in seal packed condition after proper quality checks.
Therefore, we would not be able to process your return request.

We appreciate your understanding in this matter. For detailed return policy, please visit http://www.shopclues.com/return-policy.html

Best Regards,
Customer Support Team
ShopClues.com
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