ShopClues.com — No Product Delivery and No Refund of the order | |||
ShopClues order 25580371 Delivery commitment was latest by 15th November, 2014. But product is not received at all and company sends mail that the product is successfully delivered at my home address. No contact details of customer service is given anywhere on site. Only E-mail address is given for support. They send nice emails and just wants to close the case. But no one is talking about refunding the money for the product not at all delivered. The site also does not have any option where consumer can complaint about non-receipt of the product. They only have return product or re-order product option. In such case who will stop such kind of frauds company is making??? Neither delivering the products, Not giving the refunds and just sending mails that product is delivered. Was this information helpful? | |||
 3 Comments | |||
Comments
ShopClues Support,
Do you understand SIMPLE English Language ???
From the day one I am complaining that I have not received any product and hence I want my money back.
But pathetically you are always replying that you are arranging for reverse pickup.
If the product is not delivered itself then what is there to pick up in reverse way???
Hence please don't use this common delay techniques to avoid refund.
Please process the refund amount immediately without any further delays at your end.
Regards
Adwait Gaitonde.
Do you understand SIMPLE English Language ???
From the day one I am complaining that I have not received any product and hence I want my money back.
But pathetically you are always replying that you are arranging for reverse pickup.
If the product is not delivered itself then what is there to pick up in reverse way???
Hence please don't use this common delay techniques to avoid refund.
Please process the refund amount immediately without any further delays at your end.
Regards
Adwait Gaitonde.
Again ...
Presenting the Proof here on How Pathetic and FRAUD ways of Shopeclues in dealing with customers...
Even after writing the above update...your customer support giving the proof of FRAUD (Proof attached in the attachement)
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Presenting the Proof here on How Pathetic and FRAUD ways of Shopeclues in dealing with customers...
Even after writing the above update...your customer support giving the proof of FRAUD (Proof attached in the attachement)
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Terribly sorry for the experience you faced. We are arranging the reverse pick-up of the received product. The tracking details of the courier partner will be shared on the registered contact details.
Regards,
ShopClues Support!