ShopClues.com — No Refund made after three months of placing/returning the product

Address:

Bangalore, Karnataka

I placed ShopClues Order: 50139551 on 9th May 2015 and returned the product as it was not in proper condition. As of today I have done several mails and contacted them n number of times but I did not receive refund till date. Whenever I call them up they say that refund has been initiated but my bank do not have any details for the same. Their customer executives are rude and no nothing how to deal with a customer.