[Resolved] ShopClues.com — No respect to user data security, customer data leak to scammers | |
I ordered a windows 10 for 350Rs, I received it no problem. But a month after that I got a call from someone saying I won a car from shopclues.com for that order, I know that's a fake. so I ignored. Now I got a letter from the same ###, with my address that I gave for the Shopclues.com order. He claimed that I won a swift car + 1, 20, 000Rs. I know it's a 100% fake, but I'm pissed that how my phone number and the address (the address i only used in Shopclues.com) to be leaked to these frauds. what kind of security you run, how does he know I made the purchase for 350 at the correct date. Is this is security measure you take to protect CUSTOMER data? I want to know how these data got leaked. Never going to order anything from you and I will also advise people never to share any info with Shopclues.com since they don't take user data security seriously. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Feb 04, 2021 ShopClues.com Customer Care's response Dear Pradeep, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |
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