[Resolved]  ShopClues.com — No respect to user data security, customer data leak to scammers

I ordered a windows 10 for 350Rs, I received it no problem.
But a month after that I got a call from someone saying I won a car from shopclues.com for that order, I know that's a fake. so I ignored.

Now I got a letter from the same ###, with my address that I gave for the Shopclues.com order. He claimed that I won a swift car + 1, 20, 000Rs.

I know it's a 100% fake, but I'm pissed that how my phone number and the address (the address i only used in Shopclues.com) to be leaked to these frauds.

what kind of security you run, how does he know I made the purchase for 350 at the correct date.

Is this is security measure you take to protect CUSTOMER data? I want to know how these data got leaked.

Never going to order anything from you and I will also advise people never to share any info with Shopclues.com since they don't take user data security seriously.
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Aug 5, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Feb 02, 2021
Updated by pradeep elangovan
If somebody know hot to lodge a proper law complaint for the www.onlineshoppingcontestpvtltd.com who claimed that I won also one for Shopclues.com for data leaking and mishandling user data.

What kind of Engineers Shopclues.com has, a third rated scammer could steal the data so easily.

I'm seriously lodging complaint's unless a proper explanation about how the data got leaked is provided.

Please do not mark it resolved until an explanation is done otherwise I will be taking it to the next level
Verified Support
Feb 04, 2021
ShopClues.com Customer Care's response
Dear Pradeep,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
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