Comment: I had ordered HP Pavilion Laptop order no 7974299 and the order was prepaid and full payment was received by you . I have received the product Yesterday dated 26/10/2014, after 6 months Laptop +charger given with this Laptop stopped working properly. Charger gets overheated and Laptop is very slow though there is no extra data. When I went to service center they told me that this laptop is out of warranty...
I have complaint to shop clues by phone and by e-mail they told me that this product is in seller warranty and gave me his number. When I have called to that person (
Sandeep kanwar ----[protected]) he told me to gain call at his service center and to courier that product to them wherein shop clues call center person told me that they will arrange a pick up... now no on is listening and not ready to help at all.
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We sincerely apologize for the inconvenience caused to you. We request you to share the correct order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.
Regards,
ShopClues Support!