ShopClues.com — Non Delivery of Order no[protected] and No REFUND

I ordered on 20 april 2020 for cashew seeds of rs 240/- order no[protected] but till today they not send my order nor go to full refund. Even they not respond on email or mobile. Ask him for my refund and in future nobody order on this kachra company. After first complaint they call me from mobile no[protected] and demand from me rs 25250/- who's massage i received from my bank and not provide him otp. Kindly take action against shopclues. Thanks