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ShopClues.com — non delivery of product consecutive 03 times

I am subhash and tried to purchased 3 times ref. order no. 56186393/50082257/46442199 using clue bucks but could not be delivered, and hence cancelled.dear sir, this is very unfortunate that on 03 consecutive occasions u failed to delivered. Question is whether ur intention is genuine or not to delivered the requisite products specially those which are purchased using clue buck points. This will certainly going against ur reputations believe me.
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