ShopClues.com — Non payment of delivery of wrong product

Website:

www.shopclues.com

I had ordered 2 products from shopclues.com. I saw the product on the website and ordered it. But what I saw on the website was not delivered. I was delivered the wrong Product. After that I had registered a return request. yet it was not confirmed and the request was closed. Product Name: Men & Women Bath Towel Combo date of order:27 September 2015 return date: 3 October 2015 order ID: 69237005 return ID: 2093567 Product Name:Tea/Coffee Cups (Set of 6) date of order: 27 September 2015 return date: 3 October 2015 order ID: 69241865 return ID: 2093547