ShopClues.com — not able to file return because status not changed and product is totally different as described in the offer.

Address:

Jaipur, Rajasthan

my order number is 54558567 dated 31 May 2015, 05:50 PM. Current status is "Order handed over to courier". I ordered on the basis of title "Pack of 3 Stylish Cotton Boxer Short" and the image shown. But i got totally different product and there is no note in the description that product could be different as shown in the image. at the same time as per the product description "Color 3 Different Colored Boxer Will Be Randomly Picked" but i got all are same and very long size like KACCHAS. i dont expect it from shopclues. but i am not able to file return request because current status is undelivered while it has been delivered on 3/06/2015. plz return it.