[Resolved]  ShopClues.com — not accepting return

Address:

Visakhapatnam, Andhra Pradesh, 530016

Shopclues Order Id –[protected]
its not as per quality mentioned n worthy.
they mentioned its bangolory silk but the fabric recieved is net type
how can we accept
the seller simply looting customers by wrong images
we can not use these sarees
also i dont want to lost 2899 rupees just for fake products
its our hardearned money
we return all those sarees as it is to the seller
i dont want your cheap products
i dont shop woth shop clues anymore
pls dont cheat customers again

there is easy returns policy so we ordered and immediately we found those r not useful n returned
now you are not accepting return.we did not used it and we dont like the product so we can return right.
this is out of your return policy
how can we purchase next time if we get cheated by seller like this
please accept return and refund
its a huge loss of 6 sarees you know.
we can't trust online shopping from now

On Wed, 5 Feb 2020, 13:32 Shopclues Helpdesk, wrote:
-- reply above this line --

Dear Suman,

Greetings from ShopClues.com

We apologise for the delay in response.

This is with reference to your Order ID[protected] for SVB Multicolor Cotton Block Print Saree Without Blouse.

We understand you did not find the quality of the product up to your levels of expectation. However, we would like to inform you that the product delivered to you is as per the quality standard defined by the manufacturer.

Therefore, we are unable to accept your return request.

We appreciate your understanding in this matter.

For further assistance, please visit www.shopclues.com/help.html

Best Regards,
Nakul Jindal
Customer Support Team
ShopClues.com

Your Customer Support helpdesk Team,

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email.