[Resolved]  ShopClues.com — Not giving replacement for damaged product

Address:

Thane, Maharashtra

I placed order 28910693. It was a wedding gift that i want to give to my friend the order was delivered to his address on 14th DEC. and the product was damaged one, as its a gift he not feel well to tell immediately I received your gift but its defective one. on 18th I called him and ask weather you received a gift then he told yes but its defective he dont know we can ask for replacement then I told him send me the snap of damaged item once I received I raised request to shpclue on 19th . I got the reply from shopclue that your are late so we cant do anything. I think this is not fair Please help me to get replacement from shopclue