[Resolved]  ShopClues.com — online shopping lucky draw contest - reg

Address:

Mysore, Karnataka, 570016

Hello,
I have received letter, stating winner of shopclues.com online shopping lucky draw contest of rs. 1, 00, 000.00 (Rupees one lakh only).

Letter received retyped here for your reference.

Please open the letter and read the given terms and conditions carefully before calling.

Dear customers,
Shopclues to inform you that on the occasion of its anniversary celebration the company has selected few of its customers in a random lucky draw contest. We are glad to infor you that are one of those lucky customers that company has selected.

Its our ultimate pleasure to announce your winning prize money of rs. 1, 00, 000 (Rupees one lakh) winner certificate along with an additional scratch card coupon which you will be able to redeem by either calling on our prize helpline number stamped on the coupon or you can also sms the code underneath to our prize helpline number.

Please note that this is an internal initiative of the company solely meant for promotional purpose only and all the prizes related information will only be available on our prize helpline number only and not in the companys customer care. So please don't call the customer care number as that is only meant for taking orders or providing post sales support.

With a redemption rules,

1. Total amount (Rs. 1, 00, 000+coupon prize value) will be credited directly to your bank account.
2. All government taxes + processing fees towards the redemption of the prize money will be borne by the winner.
3. The charges levied will be collected in advance and will, not be adjusted against the prize money under any circumstances.

Note: for sending reference number, full name, sms code number.
Please sms to our helpline number as mentioned below.

Shopclues.com
Helpline no: [protected]
Nalini ranjan avenue basantalla saha road, new alipore, kolkata - 700 053

My complaint is,

1. Is this lucky draw is organized by company?

2. If not, how the data has been shared or availed by the fraudster?

3. What is the legal action by shopclues.com to redress this kind of fraud to their customer.

Hope, will be answered by the shopclues.com

Regards,