ShopClues.com — Order[protected] not completely delivered

I ordered and prepaid for 3 Kurtis in Shopclues (order no.[protected]. I have attached screenshot of a message from Shopclues states that it has been delivered on 23rd Sept 2020. But I received only one (Red Block Print Cotton Stitched Kurta) Out of three Kurtis. Mehandi Floral Print A line Kurta and Purple Paisley Print A line Kurta is not yet delivered. I want it to be escalated and delivered.
Am so disappointed with this service. How long you will take to give an answer I have sent the images now again you asking images of outer package from all the sides... This is rediculous... I want the other 2 Kurtis to be delivered immediately... Very Worst service ever.