ShopClues.com — Order# 19231979 is not a standard product and does not charge properly

Abhishekpandey28

from Noida, Uttar Pradesh

Address:

Hyderabad, Andhra Pradesh

I have order a Dell laptop with Shopclues.com with order#19231979. The product was delivered and the product was not a standard product. Their keyboard was different instead of a normal keyboard. In addition it's not charging properly. I had raised a refund request but it was rejected by merchant side.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Abhishek,

We sincerely apologize for the inconvenience caused. We are getting the concern checked & sorted for you. The timely updates will be shared on your registered contact details.

Regards,
ShopClues Support!

Abhishekpandey28

from Noida, Uttar Pradesh

I have not received any response from your side till now. When will you refund my money ? Please take your product back and refund my money quickly. Your services are awful and customer support is pathetic. RETURN MY MONEY AND TAKE YOUR PRODUCT BACK ASAP