[Resolved]  ShopClues.com — Order#[protected] Magic Massager

Yesterday we got the delivery of subject order. When we opened the packet found that this is not the item which we order. The order was made of MAGIC MASSAGER WITH 7-8 ATTACHMENTS whereas the item we have received is BODY MASSAGER WITH 17 ATTACHMENTS. MOREOVER VERY SHOCKED TO SEE THAT THE PRICE ON BOX IS SHOWING MRP RS. 498/- (INCL OF ALL TAXES). The complaint was also made by email to customer care but there is no feed back. Also would like to share that the vendor details were also showing in invoice. On same number# [protected] called yesterday evening then one Mr. Jain taken all the details & said he will revert me in morning. Now trying this number its only ringing nobody is picking up. Appreciate to look into it & provide the correct product which was ordered or refund the full money back without further delay.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Third class services.
All I can say here the service received - Third Class.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information