[Resolved]  ShopClues.com — Order cancelled by them yet they kept processing the payment

Address:

Mumbai City, Maharashtra

Hi, i had ordered the Xperia Z2 at a good price as it was shown in stock on shopclues.com. after a day i received a message saying delay in procurement. so i called up there customer care to inquire what s the issue when the product was already in stock. they said. they will process the order soon after two days when i opened shopclues.com to see what was the status. i was shocked to see that my order was cancelled.. surely it wasnt done by me.. so i tried calling customer care but this time i wasnt able to reach them at all. so i started complaining online. they replied due to inavailability of stock they had cancelled the order. I was like what is this while purchasing it was in stock. even after the online ordered the product was showing in stock. but some how they cacelled the order. after two days i again receive an sms from my bank ( credit card) for payment being processed and converted to EMI. Such a fraud company what can be done. they wasted my time. .I will be charged for EMI. overall my credit in family and friends is also hindered due to such a vendor.. should nt this be stop.. immediately by government.