| Address: | Kolkata, West Bengal, 700075 | | Website: | www.shopclues.com |
It's a matter of big shame that after a number of complaints and requests, Shopclues is not updating the address to which the product can be shipped and is redirecting again and again towards the refund.
Firstly, I've ordered
Asus Zenbook UX305LA-FB055T Laptop (Core i7 5th Gen/8 GB/512 GB SSD/Windows 10) vide order number 80633137 and even made the payment for it. When I've odered the product Shopclues's Delivery PIN checking box said the product can be shipped to PIN 700075 by 12th of JAN.
Now Shopclues has increased the price of the same product by 17, 000 bucks and also cancelled my ordered product stating that it cannot be delivered at the address while they said earlier that delivery can be possible. When I had talk with the customer support regarding this, they said that it's not it their hand to cancel the refund process while the voicemail said that if the product's shipping address is changed to a valid one, it can be shipped and accordingly I have given a valid address as well of PIN 700032 and a customer support officer told that it can be dispatched in this address.
So, if it can be dispatched to the address why is Shopclues playing pranks with the customers and saying that you'll get the refund after 30 hours.
I need the product. Not the refund money.
SHOPCLUES stop this sort of TRICKS in BUSSINESS else you won;t last long. Playing with customers money and trust will pay you back badly. MIND IT.
I need the product and that's it. By HOOK ot by CROOK I need the product by 12th JAN which is the date of delivery. Was this information helpful? | 
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