[Resolved] ShopClues.com — Order ID:[protected] IKall N6New (4G, Dual Sim, 7Inch) Calling Tablet with manufacturing Warranty

Mothilal001

Address:	Alpha Radios, Basement area house no. 573, VPO RAJOKRI NEW DELHI 110038. PHONE: 8744066823
Website:	shopClues.com

IKall N6New (4G, Dual Sim, 7Inch) Calling Tablet with manufacturing Warranty

I ordered online. Not checked when received.
The same day I placed return.
I item received is duplicate.
Not resolved upto now.
The product not working - Defective Product. I got it from Delhi. Adress below:
Alpha Radios
1900, Chandni Chowk
Old Delhi, Delhi 110006
India

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Aug 6, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Nov 14, 2020

Updated by Mothilal001 My complaint is not resolved yet. ShopClues says it is resolved. what i have to do now. wher i have to complaint for getting my money back. Any suggestions please.

Verified Support

Nov 17, 2020

ShopClues.com Customer Care's response Dear Mothilal,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

We would like to inform you that the product is under manufacturer warranty, hence, the authorised service center of Ikall will be in the best position to diagnose the defect and resolve it to your satisfaction.

Note: In case the service center is not providing you desired support, please obtain a job-sheet from them and send us the scanned copy of it. Also, you can share details of the service center if they deny to provide you the job sheet (complete address and contact number). We shall then escalate to the concerned team and ensure the service center resolve the issue faced by you.

Enclosed below are the contact details of the nearest Service Centre.

Contact Number:[protected]

Best Regards,
Team ShopClues