ShopClues.com — Order no.[protected] Payment done but product is not received | |||||
I have placed order of Asus Zenfone 3 Max (Order No.[protected] from Shopclues.com on 28th March 2017, Payment was done by Credit Card and I have received confirmation that payment is received and order is confirmed, I have followed with them many times on customer care number but every time they have extended date of delivery from 3rd April to 4th April and then 10th April. When I enquired on 7th they have again extended the date to 14th April. Main concern is that they do not have exact reason for non-delivery of product. I have written mail to them that if I am not receiving my product on 10th I will be claiming twice the amount of my product as claim. Even after that they have not extended the date to 14th April. I have written mail on 10th that I will be claiming 10 times of the product value. But still they have not delivered the product. Today morning I have received message that they have processed refund of the amount and will update me in 48 hours about the status. I want compensation for this harassment. Was this information helpful? | |||||
ShopClues.com customer support has been notified about the posted complaint. | |||||
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