ShopClues.com — Order not delivered & status showing delivered.

Myself Mahesh Dewangan. I have ordered silicon watch (order n0.[protected] on 17th march 2015. Its status is showing that it has been delivered to me but it hasn't been delivered yet. On same day i had ordered another silicon watch (unisex) with order ID 42429005 & it has been delivered. I got a call to come to collect order ID 42429001 in Supela area which is 10km far from my home. Then I told him that I can't come as I was out of station & he told me that he is cancelling the order & I agreed. But now no refund has been done & order status is showing that it has been delivered. Please do the needful.