ShopClues.com — Order not received, false commitment.

Address:

Mumbai City, Maharashtra

Hi Team, I have ordered mobile from shopclues on 4th july'2015. order no.59454909 and the estimated delivery date was 10th july, but i did not received product. So i called up them on 13th july and the excutive said that within 48 hrs you will get reply but again i did not received any reply. So again today i had word with them, person name was himanshu dhiman (floor manager), he is again asking me to wait till 48 hrs. This is pathetic, why should i wait. i have already paid for this order in advance now this guys are harassing me. Plz look in to the matter.