ShopClues.com — order not refunded even after 2 months

Address:

Dehradun, Uttarakhand

sir i purchased MI POWERBANK 16000 mah XIAOMI from shopclues with order i.d.[protected]. they firstly sent me the duplicate product as i confirmed it with xiaomi seller and secodly it stopped working and then i returned it...i have not still got the refund even after 35days of returning the product...the seller has frauded me...i am realy disappointed with shopclues services as everytime i pick the call they either don't simply answer my call or keep on saying to give them 2days time...i have waited too long...kindly make them refund my money or i will file a case on both shopclues and seller! their services are the worst!