ShopClues.com — Order Number 28412359 not delivered asked for refund till today no respose

Address:Bangalore, Karnataka

I had ordered for the Magic Cleaning Mop in Dec 2014 and got to know that product was missed by the shipping agency ie GATI .Now i asked for refund of money for Shopclues and they are telling this is still in Process and till today I haven't got my money. The Customer support hasent called me back at all.I have ordered more than 4 products from Shopclues only with this oredr I am facing issue..Please give back my money...
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    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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