ShopClues.com — Order placed money deducted but till now order is not confirmed.

Address:

Gurgaon, Haryana, 122001

I placed an order with shopclues on 30th December 2015 and selected the mode of payment as cash care, the amount of 4188 got deducted and all procedures of emi was done by cash care team appropriately, but Shopclues is not confirming the order neither they are ready to give me the exact status of the order. and their customer service is soo poor that they are not even able to handle the concern properly. I called to their customer service department pathetic service. They just put me on hold for like 22 minutes then disconnected the call. There customer service pathetic to the core for a single revert they require 48 hours. Today its 8th of January till now there is no update of my order my money got deducted i have bank details for the same. i will sue these buggers. if they will not provide me the solution within 24 hours.