ShopClues.com — Order returned to origin Refund not credited to bank account

Address:

Coimbatore, Tamil Nadu

The Refund initiated email shows Total amount Rs.0 (Blank) (Attached jpeg screenshot) Regards Arul [protected] [protected][protected][protected][protected]-- ShopClues Support, May 6, 4:54 PM: Dear Customer, Thank you for shopping with ShopClues.com. We sincerely apologize for the inconvenience caused to you. Based on your query, we would like to inform you that as per the latest update from the courier, your order is returning back to us. As soon as we receive the product back from the courier, we will be able to proceed further. The expected time of receiving the product back at our warehouse is 7-10 business days. All your patience and understanding is highly appreciated in this matter. [protected][protected][protected][protected]-- from: ShopClues.com to: [protected]@gmail.com date: Mon, May 11, 2015 at 8:41 PM Dear Arul Suresh, We want to inform you that your Order Number: 48730273 has been refunded. Date Of Order:[protected]:38:05 Product(s): IMPORTANT SOFTWARE PACK (SEE DESCRIPTION FOR DETAILS)+stock clearance AVIRA INTERNET SECURITY 2015 3PC VALID TILL 2020 +FREE SHIPPING FOR TODAY ONLY WINDOWS 10 PRE-RELEASE+FREE SHIPPING+LOWEST PRICE The details of the refund are as below: Refund in your bank/Card: Rs. Refund of Clues Bucks: 52.00 Refund in Gift Certificate: Rs. 0.00 Refund of COD amount in Clues Bucks: Rs. 0.00 Total Refund Amount: Rs. The amount would reflect in your account within the below mentioned timeline. 7-9 business days for Debit Card 15 business days or in next billing statement for Credit card 4-5 business days for Net-banking For further assistance, kindly refer to www.shopclues.com/help We look forward to your shopping with us again! Best Regards, Customer Support Team ShopClues Team