Comments
I got reply from shopclues.com saying this
" We are unable to fulfil your order 18018327 as the shipment has been lost during transit and have initiated the order cancellation process for your order "
I could understand that courier guys have done some mistake from their end, but the resolution should be faster from shopclues.com & I am not satisfied with cancellation process being waited for 1 month. shopclues.com should give a another product of same quality with Designer Wall Clock and additional cost shopclues.com should compensate for me. Else i would escalate further.
" We are unable to fulfil your order 18018327 as the shipment has been lost during transit and have initiated the order cancellation process for your order "
I could understand that courier guys have done some mistake from their end, but the resolution should be faster from shopclues.com & I am not satisfied with cancellation process being waited for 1 month. shopclues.com should give a another product of same quality with Designer Wall Clock and additional cost shopclues.com should compensate for me. Else i would escalate further.
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
We regret the experience you had. We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us asap.
Regards,
ShopClues Support!