Order details are below. Please help!
Order #25044565
Order Date: 28 Oct 2014, 01:02 PM
Payment method: Bill Desk
Paid Using: Credit Card
[protected]The follow up responses are below[protected]No response from Nov[protected]
Hello,
Thank you for contacting ShopClues.com.
Your request has been logged with ticket number 1300089, please use the same email for further communication. We try our best to get back to you within 2 working days.
Team ShopClues.
Shopclues Customer, Oct 31 11:44 AM:
Order is in Paid status since more than 3 days
Cheers,
ShopClues Support Team.
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Shopclues Support, Oct 31 11:51 AM:
Dear Srinivas,
Thank you for shopping with ShopClues.com.
We apologize for the inconvenience caused to you. With reference to your order, we have forwarded your concern to the merchant for urgent shipment. We request you to kindly allow us 24-48 hours time, so that we can co-ordinate with him and update you on the same.
We appreciate your patience.
Best Regards,
Customer Support Team
Mahender Singh
ShopClues.com
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ShopClues Support, Nov 11 11:23 AM:
Dear Customer,
Thank you for shopping with ShopClues.com.
This is with reference to your query regarding order.
We sincerely apologize for the inconvenience caused to you. Based on your concern, we have forwarded your case to our courier partner for arranging delivery on urgent basis and we are following up with them. As soon as we receive any information from them, we will update you with the same.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Customer Support Team
Gaurav
ShopClues.com
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ShopClues Support, Nov 21 11:48 AM:
Dear Customer,
Thank you for contacting ShopClues.com
We regret the inconvenience caused to you. As per the latest update from courier website, the shipment is out for delivery. We are expecting the same to be delivered to you within 24-48 hours. We are still in touch with courier department till it gets delivered to you and will update you regarding further proceedings. All your patience and understanding is highly appreciated.
You are always a valued customer to us and we are looking forward to serve you better.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Customer Support Team
Amrit
ShopClues.com
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ShopClues Support, Nov 25 01:13 PM:
Dear Customer,
Thank you for contacting Shopclues.com
Based on your concern, we have forwarded your concern to the logistic team. Kindly allow us some time so that we can coordinate with them and update you over the same. Please be assure that we are working as quickly as we can to resolve your concern. Please respond to this email if you need any additional support.
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ShopClues Support, Nov 27 12:56 PM:
Dear Customer,
Thank you for contacting ShopClues.com
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