ShopClues.com — Paid 15999 for a product as had manufacturing defect instead of Replacing they refunded only 13999 after 40 days

Address:	Gurgaon, Haryana, 800001
Website:	www.shopclues.com

After every failed promise to resolve issue in 24-48 hours gone 40 days,

Bought Product on : 6th dec.
Delivered on 14th :
Return Request for Replacement on 16th

Return reached shop-clues on 28th dec. and quality check done.

After weeks of metal harassment they refunded only 13999 by deducting 2000 without any communication.

When I reached them they say they have charged for accessories missing from a 15999 laptop (Which had no accessories except charger even that i had returned) .

They never communicated about the missing accessories on the day quality check was done but they tell me after making refund by deduction of 2000 exact after 15-20 days.

NOTE: THEY NEVER COMMUNICATED ME about the charge / missing accessories since the date it was delivered to them back and quality check was done.

And when i ask them about law and consumer rights they say go do whatever you want they encourage and challenge me to take action saying they have perfect legal team.

God save others.