[Resolved] ShopClues.com — pathetic service no response
T
Tusharnayyar
I ordered nike shoes from shop clues and it is not genuine and shoes clues is not responding. Its been 6 days and shop clues is giving no response. Please find attachment for this product that i have raised tickets and trying to contact there customer care number is also not reachable. It is been harasment contacting shop clues cus from there side they are not even replying i dont need solution now i need them to face some consequeses for harrasing there customer. There should be some action
+3 photos
Was this information helpful?
No (0)
Yes (0)
Mar 11, 2020
Complaint marked as Resolved
ShopClues.com customer support has been notified about the posted complaint.
Our sincere apologies for the delay that happened in resolving your concern.
We've identified that the refund of Rs.2365.00 against the order ID[protected] has been processed on 27th Jan, 2020 which will reflect in your Credit card account by 06th Feb, 2020. The RRN for your reference is[protected].
Also, the remaining refund of Rs.90.00 has been credited into your ShopClues account in the form of Clues Bucks on the same date.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment