ShopClues.com — Payment related

Address: 521211
Website: www.shopclues.com

I booked iball q27 4g tab on[protected] amount is debited from bank but on shopclues site it shows transaction failed. i complained about it to shop clues team after the below msg there was no other reply till now. I also mailed them my bank statement itself

Thank you for contacting ShopClues.com.

Your request has been logged with ticket number 8021733. We have also sent an SMS with ticket details. Please use this email or SMS to check the updates.

We try our best to get back to you within 2 working days.

Team ShopClues.
this the msg received from my bank
An amount of Rs. 12499 has been debited from your A/C XXXXXX9350 for an online transaction done at Citrus Pay using CorpNet banking, Ref No:[protected] From CorpBank
this is the message from bank that amount is debited .
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