ShopClues.com — Poor services from shopclues

Address:

Ahmedabad, Gujarat

I order a product on shopclues with netbanking full payment adavance Order no.25719933 dated 3 Nov 2014 No delivery done in 30 days, after 30 days my order status shows as its delivered. I called, wrote number of times, but nobody listened, just killing times saying that POD will be arranged. But no result, So i made request of return, after 1 week guy came for returns, I made a letter of complaint but that guy not ready to take any letter, he want product which was never delivered. Then I contact courier, came to know that all products of Panipat went back to shopclues. They not delivered and they already intimated shopclues for non-delivery. I got wrtten email from courier Dotzot. I mail that copy many times to shopclues. Called them 50 times but everytime executive ask for 4-5 days to ge solution. Now more than 3 months passed, No product no refunds. Nobody from them bother to check if product delivered or give refunds to customer if no-delivery. This is business style by shopclues. They never intersted in giving any services. If you place order and get product in 1 month you are lucky, otherwise you have to be ready for loss of your money. They are not only spiling their name but at the same time people will lost trust on E-commerce. Think 100 times to place order with shopclues. I suggest not to buy any item that cost more than 1000Rs.from shopclues.Its too risky to trust on them, they are non reliable. Hope they improve.