ShopClues.com — Power Bank - Damaged product | |||||
I have not received any call back regarding this issue. But they tell they called me in this regard. Even I can present my bill statement for not received the call. Still no one turned up to pick the product its been long time as of now. Only mail conversation coming asking for the feedback of customer support. [protected][protected][protected][protected][protected][protected][protected] ShopClues.com Sep 17 (2 days ago) to me ##- Please type your reply above this line -## Hello Paul Raj, We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below: How would you rate the support you received? Good, I'm satisfied Bad, I'm unsatisfied Here's a reminder of what your ticket was about: ShopClues Support, Sep 12, 10:30 AM: Dear Customer, Thank you for shopping at ShopClues.com. Based on your concern, we would like to inform you that we are arranging the reverse pick up for the product again. You would receive a call from the courier person to pick up the product soon, kindly wait for some time. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Upasana ShopClues.com S::S Paul Raj, Sep 7, 9:29 PM: MAY I KNOW THE NO FEOM WHICH YOU CALLED MAY NETWORK IS QUIET FINE AND ALL CALL WERE REACHED PROPERLY. YOU SAID MY NO IS NOT REACHABLE ShopClues Support, Sep 7, 4:23 PM: Dear Raj, Thank you for contacting ShopClues.com. This is with reference to your query regarding order no. 66026398. We regret for the inconvenience caused to you. We would like to inform you that we have tried to contact, your phone number was unreachable. However, we have forwarded a request to our concerned team for urgent pick up of your product and we will try our best to get you a resolution on priority. Once we will get the confirmation of receiving the product in our warehouse then we will be able to update on the order status. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Sanjay ShopClues.com Paul Raj, Sep 7, 11:22 AM: This is a follow-up to your previous request #3989491 "Return requested for ShopCl..." still i have not recieved any update from ur service team or support. Want a immediate call back Cheers, ShopClues Support Team. Was this information helpful? | |||||
Add a Comment | |||||
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Post your Comment