| Address: | 135001 | | Website: | its about online shoping |
sir,
i have placed and order on shopclues.com on 6 th march 2016, its order number was 87308946 and product was micromax joy x1850 mobile phone. it was a prepaid order and site was showing that it will be deliverd on 16 march.
on 8 th march i got sms that my order is ready for shipment and later after few hours i got again a new msg that my order is being dispatched and it will delivered on 14 march. but i did not get it on 14 march i make call on shopclue that i did not get my order. than there custmer representative said to me that it will be delivered till 16 march. but i did not get it on 16 march too. later on 18 march i got an email very early in morning the time was 3 a.m. the mail was from shopclue that my product is delievered.
i got shocked i make call to to shopclue custmer care they said they will verify the process and provide us the proof either thy will refund me the whole amount. its going to take two days and now today is the second day and day is just finished. but none of the executive tries to contact me.
please arrange a refund from shopclues.com and stop harrasing innocent custmer. Was this information helpful? | 
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