[Resolved]  ShopClues.com — PRODUCT Delivered is used and damaged

I got product delivery on 5 april 2021 from the shopclues, order id :[protected]
boat bassheads 242 earphone with mic, the product is used and damaged and need to be replace with new one. Customer support sucks please help immediately.
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Aug 12, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2021
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues .com.

We would like to inform you that the Refund for your order[protected] for Boat Bassheads 242 In the Ear Wired Earphones With Mic(Active Black) has been processed.

Please find the details below :
Refund Mode Payment Mode
Refund Mode Clues Bucks
Refund Amount 529.00
Refund Processed Date [protected]
Expected Date of Refund to show in your Account [protected]
Best Regards,
Customer Support Team
ShopClues.com
Complaint comments 

Comments

Hi, we are sorry for the inconvenience caused. We would request you to share the respective order number to assist you better.

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