ShopClues.com — Product not delivered, denial of refund

Address:	Gurgaon, Haryana, 122001
Website:	shopclues.com

I have ordered a kurta from shopclues.com on 21 March 2017 and on 25 March 2017 the website started showing it as delivered. I contacted the customer care after that and have been contacting to them till today. 2 months have passes and the customer care is not at all helpful. They first did not address my problem and do not receive my calls. Then after so many mails there courier partner contacted me and confirmed to me that the product was not delivered to me. even after so many mails and acknowledgement of fault from their side, they have declined my refund.