ShopClues.com — Product not delivered on time

Address:

110096

Shopclues is fake company.
I place order for kids teblate300 on 2 week ago but product not received and website show product delivered i called to customer support but no anyone responding me he told me that our team call u within 48 hours but i call 2 time but no anyone responding me
This is my first time and last time

Hen i call up that courier person they say that shopclues person don't know actually from where the product is coming from so they give any date so don't trust on them. So don't know whom to trust.

2nd thing iwas told that once's you will receive new phone one executive will come from our side withing next 3 working days. But after 15days also no one had came. And when i call customer care they tell we are taking your request and will execute soon.

So i would like to know when will that person will come.

Kindly help me
Ticket number 6519825