ShopClues.com — Product not delivered while it is showing as delivered

Address:

Ernakulam, Kerala

I have ordered Canvas Knight A350 black on shopclues with order number 32086001. Yesterday shopclues website shows order has delivered. But it does not delivered to me. The product page and seller page now redirecting to home page. Seller provided courier number[protected]. But does not provided which courier it is. And i cannot track the item. I need refund for the same.